| Selling Help |
| Selling on Abletrader |
| How do I begin selling on Abletrader? |
| First you'll need to register. See the General FAQ for registering information. Careful when choosing your username, as this cannot be changed later. |
| Who can be a seller? |
| Both private individuals and professional dealers can sell on Abletrader, as long as they are at least 18 years old. |
| What is a Store? |
| Every seller on Abletrader gets their own store, free of charge. Every item you list will automatically show up in your shore, in addition to being placed in the public category you listed them in. |
| Can I customize my Store? |
| Yes. Once you're logged in to My Trader, click your My Store link.. Here you can upload a banner that will show up at the top of your store, give your store a descriptive title, and enter announcements that will show up just beneath the banner. All of these are optional. |
| Listing Fees |
| How do Abletrader listing fees work? |
| Most listings are completely free. In the future, when you list an item there may be a flat, one-time fee per listing. Listing fees differ depending on the category and features you select. Item listing periods are good for one month, unless specified otherwise. There are no additional fees or commissions. |
| How am I billed for listing fees? |
| If it is not a free listing, after completing each ad you will be billed for the listing package you select and can pay with a credit card. For those planning on listing multiple items, memberships are available to purchase multiple listing packages in bulk. |
| Is there a fee to get started (open a Store)? |
| Getting your unique store is currently free. There's no setup cost or monthly fee. |
| If I edit a listing, is there any fee for that? |
| Modifying and editing your listings is always free. |
| Setting Up Your Store |
| Store Banners |
| Why does my banner look wrong/fuzzy/stretched? |
| Your image was not the proper dimensions. Make sure to pay attention to exact pixel size of your banner (760px wide by 100px high is recommended). Other sizes will look distorted. |
| How do I upload a Store banner? |
| First make sure you have your properly sized image saved on your local computer. Then in your My Store section click the Browse button to locate your image file, and click the Save Changes button at the bottom of the page to upoad it. Your new banner will show up in your store right away. Banners must be .jpg, .png. or .gif file format. |
| What is the Store Announcement? |
| This is the text that shows up below your store banner, which you can use to alert buyers to important information (e.g. sales, specials offerings or your services). |
| My Listings |
| Manage My Listings |
| When does my listing expire? |
| One month after the date it is listed, unless specified otherwise. You will be given a chance to renew your listing by clicking “Renew Now.” Expired listings remain available for renewal until they are deleted. |
| How do I view all my active Listings? |
| If you're already at My Trader, click on “My Listings". |
| How do I edit a listing’s information and photos? |
| Go to My Trader, then select “My Listings” and click the “Modify” link in the row of the item you wish to edit. When finished editing, click “Save Changes” at the bottom. |
| How do I delete a listing? |
| Go to My Trader, then select “My Listings.” Click the “Delete” button in the row of the listing you wish to delete, then confirm. |
| Create a New Listing (Add an Item) |
| Step 1: Select your item Category & Listing Package |
| Can my listing appear in more than one Category? |
| No, because all listing packages are sorted by category. |
| Step 2: Describe your Item |
| Can I make changes to the item description later? |
| Yes, you may modify your listing information as often as you wish. |
| Step 3: Upload Images |
| How do I add/upload photos to my listing? |
| Click the browse button and locate the image on your computer. Once the image is selected, click the upload button. Once uploaded, you'll see a thumbnail of the image. |
| Can I add a photo that exists on the web? |
| No, the image must reside locally on your computer. |
| Can I edit or remove photos from my listing? |
| Yes, at any time. And there's no charge for this. |
| Can I change the order of photos in my listing? |
| Yes, you can reshuffle the order. The first image you upload will be the primary thumbnail and detail photo. |
| Step 4: Confirm your Seller information |
| Step 5: Review your Listing |
| What happens if I don't finish my listing? |
| Unfinished listings can be found and resumed at: My Trader > My Listings |
| Expired Listings |
| When does my listing Expire? |
| One month after the listing date, unless specified otherwise. |
| How do I view the listing Expiration dates? |
| You can view them in your My Trader account by clicking on “My Listings.” |
| Renewing an Item Listing |
| What does Renewing mean? |
| Renewing a listing adds another month it will be listed for sale on the site. |
| When should I Renew an item? |
| You can renew a listing at any time. If the item has yet to expire, you'll be topping off the listing period, adding more time. |
| Listing Images |
| I'm having trouble uploading pictures, can you help? |
| File sizes should be 250k or below -- most users will timeout before uploading larger files than that. Ensure the file is a properly encoded jpeg, gif, or png. |
| What file format can I use for my photos? |
| The following file extensions are valid: JPEG, JPG, GIF and PNG. All images are resampled as JPEGS with a quality of 90. Uploading animated GIFs won't work. |
| What dimensions should my uploaded Photo be? |
| It should be around 500 pixels wide, and roughly square in shape. |
| What resolution should my Photo be? |
| Every image on the web is displayed at 72-dpi (dots per inch). Anything greater than that will create very large file sizes without adding anything to the quality. |
| When your Item Sells |
| Buyer Payment |
| How do I get paid by the buyer? |
| In whichever of your accepted payment methods you specify when agreeing to the purchase. |
| PayPal Issues |
| What is PayPal™, how does it work? |
| Credit card payments are easily accepted through a third-party service called PayPal. You will need to open an account with PayPal by going to www.paypal.com. Then buyers can send you secure payments via credit card to the account assigned to your email. |
| Do I need a PayPal account to sell on abletrader? |
| It's not required, but the majority of sellers offer it, and buyers prefer it. |
| How do I report a seller or buyer? |
| You can contact us for help. |
